Legal

Privacy policy

A plain-language draft that must be completed against the production data flow before launch.

Draft: This page is not approved for production. Data collection remains disabled until the lead destination, retention rules, service providers, and consumer request process are finalized.

Information we expect to collect

The guided form may collect contact information, state, approximate debt range, the effect payments have on a visitor's paycheck, debt type, lender names, approximate per-loan balances, consent records, and basic technical or attribution information.

How information will be used

Information will be used to review a request, determine whether loans may qualify and whether a service may be relevant, respond to the visitor, connect eligible visitors with the disclosed service provider, prevent abuse, and maintain required records.

How information will be shared

BetterRelief.org does not intend to distribute requests to a marketplace of competing providers. Information may still be shared with the disclosed debt-relief provider and vendors necessary to operate the website, communications, security, analytics, and recordkeeping.

Your choices

The production policy will explain how to request access, correction, deletion, or cessation of contact and will include the appropriate contact information.